How optimization impacts an organization

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Optimization is disruptive and will make people at your organization uncomfortable.  This is a good thing. The way most organizations work with websites doesn’t naturally encourage continual improvement.  While a lot of changes might be made, the impact of those changes and why they are made aren’t always evaluated. A typical workflow might look like

Why optimization is like social media

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Quick, short term wins are possible with optimization, however the real value comes as it builds and evolves with your audience.   Because of this, I liken optimization to social media. Here are 3 quick reasons why optimization and social media are similar: 1. Users tell you what’s wrong and you can respond Your users

What skills are necessary for optimization?

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Use analytics? Update your website?  Then you have everything you need. While optimization is a distinct process, it shares the same skill set as these common online marketing practices. Similar to analytics, optimization requires implementation, data analysis and measurable marketing goals.  And as with updating a website, you need creative and design expertise, web development and

Dealing With Low Traffic During Testing

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Low traffic is probably the most common testing problem. Since traffic equals data, it is essential that you get enough traffic so that you can trust your data. Unfortunately, low traffic also is one of the problems where people feel they have no control. Unless you can spend more money on advertising to drive traffic,