A New User Experience, Part 1 (of 5): Introduction to Tag Builder 3.0
Tuesday, March 31st, 2009A power user of WebTrends recently told me that, “With WebTrends, you are only limited by your imagination.” For our advanced users, this is true. They see the power of the platform, get in there, and access all sorts of custom controls and configurations made available to them. However, exposing these power features to our power users has come at a cost, the overall user experience. When I joined the WebTrends team, my mandate was to dramatically improve the user experience of our products for all users. I am proud to announce the first manifestation of this initiative.
Enter Tag Builder – the starting point for our User Experience (UX) transformation. Tag Builder is a great power user mini-app. It allows a user to quickly put together a powerful custom javascript tag for visitor/behavior tracking. These tags work for both the Analytics and Warehouse platforms and even includes options for Ad Director and Quantcast tracking (2.2 release feature) all within one custom javascript file. Tag Builder, because of its small size, allowed us to do a complete overhaul on the user interface while keeping the engine that builds the actual tag on the backend the same. We even included a link to the 2.2 version of TagBuilder so users who rely on Tag Builder can access the previous version during the transition so they can compare the javascript files for their own curiosity and quality assurance.
The next four articles will walk through the detailed changes manifested in the new Tag Builder, the methodologies that led up to them, and what this means for the larger WebTrends product line.
Try out the new WebTrends Tag Builder yourself. And let us know what you think.




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