Can Social Commerce Catch Up with Email?

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Although many are heralding the advent of “social commerce”, the biggest e-commerce wave of the last couple of years has in fact used the most basic Internet technology. Enormously successful deals companies such as Groupon, LivingSocial, and Gilt Groupe send simple e-mails. Users click through those emails to a single landing page whose only goal

Make Targeting the One New Year’s Resolution You Stick To

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If you wait for the right circumstances to start targeting, you’ll never do it.  Marketers often lean more toward perfection than trial and error.  It’s human nature after all.  Let’s review the top excuses (I mean reasons) why marketers aren’t targeting today: Resource constraints – Most organizations feel they are understaffed to execute an effective targeting program. 

Most targeting today is irrelevant

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I hate to break it to you but most targeting campaigns today are irrelevant to the audience that sees them.  Before anyone gets offended, I recognize that some of you marketers are driving relevent and effective targeting.  Congratulations…but the reality is you are in the minority.  It’s commonly known that the more relevant the targeting,

Marketing #fail gone RIGHT!

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One morning last week before my feet had even hit my bedroom floor (I was reading email from bed – bad habit); I was alerted to a mistake I’d made that every marketing manager tries feverishly to avoid. I opened my inbox to discover that the email I sent promoting our 10 Things About Segmentation