Google Knows How to Increase Clicks

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Google’s social network Google+ started strong but traffic quickly flattened out. So how does one of the most powerful tech companies expose its struggling social network to more users in an effort to increase traffic and engagement? A complicated algorithm built by talented people with PhDs? An expensive acquisition? A boatload of $$? Nope. A

Five Ways to Optimize Product Pages on Etsy.com

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I’m a new fan of Etsy.com. The site focuses on selling handmade products such as art, jewelry, photography and other products. It’s a great way to find very unique, well-made items for gifts…or yourself! Their Wikipedia entry describes them as a “crafty cross between Amazon and eBay.” Recently I bought a very cool pin there

Why Aren’t Companies Testing Their Offer Mix?

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Virtually every day we hear about companies getting great results from testing.  Webtrends has plenty of customers gaining significant lift from their testing efforts.  Ironically enough, many are only scratching the surface.  Really?  Unfortunately, most of the testing that goes on today is tactical, as opposed to strategic. For instance, most companies today are testing

Optimising your website? Let the data decide

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Too much web development is based on aesthetics. Often, there’s also a misplaced desire to showcase the latest applications, social media technology and Web 2.0 functionality. However, these shouldn’t be the yardsticks by which a site is judged. Introducing the shiniest new thing on the web for no practical reason will have no impact beyond