Why and how we do our best to ensure password security…lessons everyone can learn about their personal data security – as well as their enterprise account security – from our standards.
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Sandra Elliott
Director, Education Services
Demystifying the Scenario Analysis Report, Part II: The Numbers
June 15th, 2009
Topics: User Experience
Hi again everyone! I know I’ve been slow getting back to this thread, and for that I apologize. It’s been a busy time here at Webtrends, and I was caught up in the whirlwind. I haven’t forgotten my promise, though, to continue this thread, so here’s my next installment. I’m skipping over the “How to
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Jason Widup
Former Director - Digital Marketing Optimization, Webtrends
Maturing a Digital Marketing Maturity Model (DM3)
May 26th, 2009
Topics: Digital Marketing, Optimization
Hi there everyone – it’s been a while since I last posted. We’ve been head’s down working on a Digital Marketing Maturity Model (a.k.a. DM3) that we unveiled during eMetrics in San Jose. We released a draft of the model and are currently in the process of collaborating with industry influencers and practitioners, gathering feedback
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Michele Warther
Former Director of Marketing + Community, Webtrends
Need Information? We Need You!
May 15th, 2009
Topics: About
One of the challenges Webtrends staff and customers share is navigating through reams of information, both current and legacy. With many hundreds of book pages and help topics, sometimes searching for a simple concept or a feature explanation can turn into a crazy scavenger hunt through old printed manuals, saved PDFs, online customer center, and
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Jascha Kaykas-Wolff
Former VP of Global Marketing, Webtrends
ouch…is something wrong with my analytics or the internet or something this morning?
May 14th, 2009
Topics: Digital Marketing
The freely available Google Analytics service has been wonderful for the Analytics Industry. It has made analytics accessible to nearly everyone whom has a website. Unfortunately, today, widespread reports indicate an international outage for Google Analytics, Gmail and possibly more services. This outage has serious impacts on websites around the world and the businesses they
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Bruce Kenny
EVP, Technology + Hosted Ops
Unfettered Data Access – what does it really mean?
May 13th, 2009
Topics: Digital Marketing
Having access to one’s own data seems a pretty simple concept. Yet many companies, who are entrusted with their customer’s data, make it challenging for their customers to actually get their data in a reliable and usable manner. Some of the reasons cited are technical such as architectural limitations or lack of sufficient infrastructure that
Read moreJustin Garrity
Former Creative Director of Design Lab, Webtrends
A New User Experience, Part 3 (of 5): Design
May 13th, 2009
Topics: About, Innovations, User Experience
In the previous two articles*, I introduced the newly redesigned Webtrends custom tracking-code creation tool called Tag Builder and then provided some background into the user centered design methodology, Paper Prototyping, used to construct the flow of the application. In this post, I will highlight the most significant design improvements that defined the new look
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Jascha Kaykas-Wolff
Former VP of Global Marketing, Webtrends
eMetrics: Web Analytics Industry Infighting & Industry Standards
May 6th, 2009
Topics: Digital Marketing
What a day! I spent it at the eMetrics conference in San Jose. It was really nice to see Jim Sterne continuing to evangelize the growth of the industry, to proselytize that this ‘this is our time’ as an industry, and as individuals, to step up and lead the maturation of our industry. It’s been
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